CMDB Synchronisation

Keep Your CMDB Accurate, Aligned, and Business-Ready

TekWurx uControl synchronises trusted, reconciled asset data into your CMDB enriched with application and service relationships built in uMap, plus business context captured by service and asset owners during the modelling workflows.

The result: a CMDB that reflects reality, supports governance, and enables faster operational decisions.

The Problem uControl Solves

Most CMDBs drift over time due to inconsistent sources, duplicate records, missing relationships, and limited business context.

uControl fixes this by creating a reconciled “gold” asset record and synchronising it—along with relationships and ownership context—back into your CMDB.

Key Capabilities

Bi-Directional Synchronisation

Keep uControl and the CMDB aligned with controlled updates, ensuring changes flow reliably and predictably.

Full Source-to-Asset Traceability

Every CMDB value can be traced back to its origin, so you always know:

  • Where data came from
  • What changed
  • When it changed
  • Which source contributed it

Relationship Sync (Apps & Services)

Synchronise not just assets, but the relationships that matter, including:

  • CI to application
  • Application to service
  • Upstream/downstream dependencies
  • Service composition and impact paths

Multi-Source Data ImportNormalisation & Intelligent ReconciliationEnrich with uMap Relationships + Business ContextSynchronise Back to the CMDB

Bring together data from across your technology estate into a single, controlled environment.

  • Connect ITSM, monitoring, discovery, cloud and custom data sources
  • Support API, scheduled and event-driven imports
  • Consolidate structured and semi-structured datasets
  • Eliminate manual data collation and siloed reporting

Standardise and reconcile records into a trusted, unified asset view.

  • Map and normalise fields into a common data model
  • Apply IRE-style identification rules to prevent duplicates
  • Automatically merge or flag conflicting records

Once the asset foundation is trusted, uControl enriches it with:

  • Applications and services built in uMap (dependencies and service composition)
  • Owner-captured business context, such as:
    • Service criticality / tiering
    • Business owner / technical owner
    • Support group
    • Cost centre / department
    • Lifecycle state and planned changes
    • Risk and compliance tags

Accurate. Enriched. Continuously Aligned.

uControl publishes reconciled and enriched asset data back into your CMDB—ensuring records, relationships and business context stay trusted and current.

Schema & Field Mapping

  • Align uControl’s unified model to your CMDB structure
  • Map standard and custom attributes
  • Support extended CI classes and bespoke fields

Applications & Services (uMap)

  • Synchronise infrastructure → application → service relationships
  • Support single-tier and multi-tier service models
  • Maintain dependency accuracy for impact analysis

Business Context Enrichment

  • Sync owner, criticality, lifecycle and governance metadata
  • Include financial and compliance attributes
  • Ensure technical and business alignment

Drift Detection & Owner Validation

  • Identify structural or relationship changes in uMap
  • Notify owners for confirmation
  • Automatically update the CMDB once approved

TekWurx uControl Platform Components

Service Modelling

Data Analytics

Scheduled Reporting

Multi-Vendor Integrations

Event Alerting

TekWurx

Increase efficiency and manage risk with our solutions for discovering and managing your IT assets.

TekWurx is an IT Asset Management solutions provider that helps businesses better understand and manage their IT uncertainties. We help customers manage risks and improve visibility by providing trusted, quality data on devices, software, and their interdependencies and relationships.